Terms of service
Terms of Service
Effective Date: 01/01/2024
Welcome to bodrumfoods.co.uk, operated by Bodrum Foods UK Ltd (“we”, “us”, or “our”). These Terms of Service govern your use of our website and the purchase of goods through our online store.
By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our website.
1. Use of the Website
-
You must be at least 18 years old to place an order on our site.
-
You agree to use the website only for lawful purposes and in accordance with these Terms.
-
You must not misuse the website by introducing viruses, attempting unauthorized access, or disrupting the site's functionality.
2. Products and Descriptions
-
We strive to ensure all product descriptions, images, and prices are accurate. However, we do not warrant that product details or pricing are error-free.
-
All products are subject to availability. We reserve the right to limit the quantity of items purchased per person or household.
3. Ordering and Payment
-
Orders placed through the website are considered offers to purchase and are subject to acceptance by us.
-
Full payment must be received before the order is processed and dispatched.
-
We accept payment via [insert payment methods, e.g. debit/credit cards, PayPal, etc.].
4. Shipping and Delivery
-
Delivery times are estimates and not guaranteed. We are not liable for delays caused by external courier services.
-
Risk of loss or damage passes to you upon delivery.
5. Cancellations
-
Orders for perishable items cannot be cancelled once dispatched.
-
For non-perishable items, you may cancel your order within 14 days, in accordance with your rights under the Consumer Contracts Regulations 2013.
6. Returns and Refunds
Please refer to our Return and Refund Policy for full details.
We do not accept returns for perishable goods unless faulty or damaged on delivery.
7. Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
8. Intellectual Property
All content on the website (including images, text, logos, and designs) is the property of Bodrum Foods UK or its licensors and is protected by UK copyright and trademark laws. You may not reproduce or distribute any content without our written permission.
9. Limitation of Liability
-
We are not liable for indirect, incidental, or consequential damages arising from your use of the site or products.
-
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence or fraud.
10. Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use, and store your personal data in accordance with UK GDPR and the Data Protection Act 2018.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Bodrum Foods UK Ltd
Email: hello@bodrumfoods.co.uk
Phone: 020 8709 0010
Address: Gima House, Unit 4 Side Commercial Estate, Ripple Rd, Barking IG11 0RH
